Cancellation policy

Subscription purchases (our 1-Month and 3-Month Ritual plans) can be paused, skipped, or cancelled at any time. There are no lock-in contracts and no cancellation fees.

 

How to cancel: manage your subscription through the account link in your order confirmation email, or email us at matthew.quach@ukinahealth.com and we will action it for you. Cancellations take effect immediately and stop all future charges. To avoid being billed for your next order, cancel before your next scheduled billing date shown in your subscription confirmation.

 

Already-shipped orders are not affected by cancellation. Subscription orders are covered by our 75-day money-back guarantee, measured from your first order: if you are not satisfied, contact us within 75 days for a full refund. The 75-day guarantee applies to subscription purchases only; one-time purchases are not covered by the satisfaction guarantee. Nothing in this policy limits your rights for faulty, damaged, or incorrectly shipped items, which we will always replace or refund.